We are looking for motivated individuals to be the face of our company. If you have excellent organisational and team work skills, we want to hear from you!
Our Front Desk/Reception team will be responsible for welcoming guests, fielding enquiries and going the extra mile to ensure our guests have an unforgettable experience. In addition, it will be your responsibility to help our guests book their winter services and activities and provide them with any information they need. Candidates will often be the first point of contact for our guests before, during and after their stay. Our Front Desk/Guest Services team will assign tasks to our Resort Host team and be responsible for their day-to-day tasks and schedules. Our resorts become extremely busy during the winter season and it is our Front Desk/Guest Services team who hold down the fort and make sure that operations run smoothly.
MnK Niseko is a distinctive and growing property management and hospitality company that operates year-round, located in the natural surroundings of Niseko, Hokkaido. We specialise in resort accommodation management, with three distinct locations – Country Resort, Akazora and The Orchards. As the ski slopes of Mt Niseko-Annupuri are situated just minutes away from our resort communities and apartment hotel, our accommodation solutions provide the perfect setting for family or group holidays. Part of our vision is to ensure that all of our property owners, holiday guests and team members share in the very best friendly and professional experiences.
The motto “Stay as a guest, return as a friend” helps to define all of our interactions. Our winter months are our busiest, and so we rely on the support of our amazing winter seasonal crew to help us bring our vision to life.
Depends on customer demand and snow conditions but on average you are expected to work 40-50 hours a week during peak (Christmas/New Year and Chinese New Year) season and 20-30 hours per week in low season. Average of 40 hours per week.
¥1,100 - ¥1,400 per hour depending on experience and language ability. Applicants with experience of more than one year in the hospitality industry will be strongly considered.