Our Policies

MnK Niseko Terms & Conditions

These terms and conditions apply to any booking you make with us in person, via phone or electronic communication. These terms also apply to all travellers in your booking and to any guest services booked for individuals in the group.
Policies applicable to all Reservations
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Enquiries & Quotes

All enquiries and reservations for properties managed by MnK Niseko can be made by email to bookings@mnkniseko.com or via telephone on +81 (0)136 55 5122. All quotes for accommodation and services are valid for 7 days from time of issue and subject to availability. Services quotes are based on prices supplied by our preferred agents, having been vetted by MnK to meet our service standards.

Reserving with a third party/agent

All guests who choose to reserve their stay via online travel agents (Booking.com, Expedia etc) or other third-party travel partners should contact their booking provider for information on their applicable reservations policies.

Confirmation and Securing a Booking

Until acknowledged in writing by MnK Niseko and/or payment is received for an accommodation booking, the status of the booking is not confirmed. Accommodation may be ‘held’ for a customer for a period of 7 days until which time it will be cancelled unless payment has been received. By making any payment towards accommodation bookings you acknowledge and accept our booking terms and conditions.

Prices

All prices are subject to availability and can be withdrawn or updated without notice. The price is only guaranteed when paid in full. Please note that prices quoted are subject to change. Price changes may occur due to reasons outside of our control that increase the cost of the product or service. Such factors include, but are not limited to: cost of cleaning, heating or snow clearing.

Additional Guests

Each house can accommodate up to a certain number of people. Please kindly inform us of the total number of guests including small children before you proceed with the booking. In the event that at any time during your booking period, the number of guests staying at the property under your reservation exceeds the number disclosed by MnK Niseko, you will be charged an additional 100% of the nightly rental fee for each additional undisclosed guest. If the undisclosed guest/s exceeds the maximum capacity of the property, and we cannot accommodate extra persons, MnK Niseko has the right to immediately cancel your booking without refund.

Modifications or Cancellations by MnK Niseko

While highly unlikely, MnK Niseko and/or its agents reserve the right to change, modify or cancel a reservation or arrangement at any time. Should payment have been made, this will be refunded to the guest in full. MnK Niseko and/or its agents also reserve the right to decline a reservation at any time.

Reserving a category type

All accommodation bookings are for a specific category type and not for an individual chalet. While we do our best to accommodate specific requests, this is not always possible. Due to operational requirements, unforeseen circumstances or factors beyond our control, the assigned chalet within the booked category may change up until the date of check-in.  

Agents and Lead Guest Bookings

MnK Niseko (Midori no Ki) does not accept booking from travel agents without signed and approved agent agreement with MnK. MnK reserves the right to cancel any/all bookings from Individuals acting as travel agents that on-sell bookings made via any platform when booking accommodation at any of our resorts. Bookings can only be made under the name of the individuals who will be staying in the booked accommodation during the confirmed stay dates. If any bookings are to be found to be on-sold or part-sold to other parties, groups, or individuals, MnK reserves the right to cancel the booking and evict the guests with immediate effect and without refund or compensation. Prior to check-in, all guests are required by Japanese law to present their passports for verification, the booker must also present their personal credit card for security against damages and accommodation violations as agreed to by signing our accommodation terms and conditions. All booking made on behalf of a third party can only be made by an approved travel agent with a signed agent agreement with MnK. Any violations to the above policy will result in the cancellation of the booking with refund and the guest will be evicted from our accommodations.

Winter
Policies for reservations falling between 1 December - 25 April
Winter 24/25: Standard Reservations

Reservations made prior to June 3, 2024, is considered an Early Bird reservation. Any reservation after that date is considered a Standard Reservation.

Payment Policy
  • A 20% deposit must be received within 7 days of making the reservation
  • All reservations must be paid in full 60 days prior to arrival, unless otherwise specified in writing
  • Reservations made within 59 days of arrival must be paid in full within 7 days from booking
  • Payments must be in Japanese yen via bank transfer, credit card, Flywire or cash and are non refundable
  • If the booking is made 7 days or less from check in date, full balance payment must be received within 48 hours of making the booking
  • Bank transfer is not available for bookings made within 7 days of arrival

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

Winter 24/25 First Tracks Reservations
Payment Policy
  • Reservation confirmation and total payment must be made within 7 days of reservation or as agreed.
  • After the agreed date, all reservations that have not been paid for will automatically be canceled and must be reserved again once Early Bird is released
  • Payments must be in Japanese yen via bank transfer, credit card, Flywire or cash and are non refundable
  • For payments made via bank transfer, please send through proof of transaction (before March 15, 2024 11:59 PM JST)

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

Winter 24/25: Early Bird Reservations

Reservations made prior to June 3, 2024, is considered an Early Bird Reservation.

Payment Policy
  • A non-refundable 20% deposit must be received within 7 days.
  • Balance payment must be received by June 3, 2024.
  • If the booking is made after May 27, 2024, full payment must be received within 7 days.
  • Payments must be in Japanese yen via bank transfer, credit card, Flywire or cash and are non refundable

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

Reservations by Guests with Existing Credits

Reservations using an existing credit must be secured by the specific expiry date. Credit that is unused after this date will be forfeited.

Payment Policy
  • A 20% deposit must be received within 7 days of making the reservation
  • All reservations must be paid in full 60 days prior to arrival, unless otherwise specified in writing
  • Reservations made within 59 days of arrival must be paid in full within 7 days from booking
  • If the booking is made 7 days or less from check in date, full balance payment must be received within 48 hours of making the booking
  • Payments must be in Japanese yen via bank transfer, credit card, Flywire or cash and are non refundable
  • Bank transfer is not available for bookings made within 7 days of arrival

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

All Winter Reservations with Promotional Rates, Packages or Discounts

If you reserve with a promotional rate, package or discount, your reservation is still considered a 'standard reservation' unless there are particular special reservation terms & conditions outlined in the dedicated promotion page. In the instance where terms & conditions listed on the dedicated promotion page conflict with the 'Standard Reservations' policies listed above, those policies will prevail.

Summer
Policies for reservations falling between 27 April - 30 November
Standard Reservations
Payment Policy
  • If the reservation is made 10 days or more prior to check-in, full payment is due within 7 days of reservation.
  • If the reservation is made 9 days or less prior to check-in, full payment is due within 24 hours.
  • Payments must be in Japanese yen via bank transfer, credit card, Flywire or cash
  • Bank transfer is not available for bookings made within 7 days of arrival

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

Summer Reservations with Promotional Rates, Packages or Discounts

If you reserve with a promotional rate, package or discount, your reservation is still considered a 'standard reservation' unless there are particular special reservation terms & conditions outlined in the dedicated promotion page. In the instance where terms & conditions listed on the dedicated promotion page conflict with the 'Standard Reservations' policies listed above, those policies will prevail.

Policies applicable to all Reservations
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General Policy on Cancellations

Cancelled bookings may incur charges, MnK reserves the right to uphold cancellation charges where applicable. These charges can be up to 100% of the cost of the booking, regardless of whether stay has commenced. Fees and extra charges may apply where a booking is changed. Where MnK incurs any liability for a cancellation fee or charge for any booking which you cancel or change, you agree to indemnify us for the amount of that fee or charge. This applies to fees set by internal or external service providers. You will be required to pay a deposit or the full amount for the reservation when booking.

Cancellations by Guests who reserved through an agent

All guests who booked via online travel agents (Booking.com, Expedia etc) or other third-party travel partners should contact their booking provider for information on their applicable cancellation policy.

Refund Transaction Fees

Please note the following policy for instances where a refund is granted:

  • Bank Transfer: Fees that may be charged by both the Sending and Receiving bank will be covered by the guest.
  • Credit Card/Pay Pal: Any transaction fees that may be charged during the refund process will be covered by the guest.
  • Exchange Rates: All refunds will be issued in JPY and are subject to exchange rate conversion rates at the time of transaction.
Insurance

Please ensure you take out travel insurance at time of booking to cover any unforeseen circumstances that may result in cancellation.

Winter
Policies for reservations falling between 1 December - 25 April
Winter 24/25: Standard Reservations
Cancellation Policy
  • Any cancellation made before or on the final payment due date will incur a cancellation fee of the total deposit amount. This amount is non-refundable.
  • Any cancellation made after the final payment due date will incur a cancellation fee of 100% of the total accommodation amount. This amount is non-refundable.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK Niseko.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Winter 24/25: First Tracks Reservations
Cancellation Policy
  • Once payment is received, the reservation is confirmed. Any cancellations made will incur a cancellation fee of 100% of the total accommodation amount. This amount is non-refundable.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK Niseko.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Winter 24/25: Early Bird Reservations
Cancellation Policy
  • Any cancellation made before or on the final payment due date will incur a cancellation fee of the total deposit amount. This amount is non-refundable.
  • Any cancellation made after the final payment due date will incur a cancellation fee of 100% of the total accommodation amount. This amount is non-refundable.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK Niseko.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Reservations by Guests with Existing Credits

Reservations using an existing credit must be secured by the specific expiry date. Credit that is unused after this date will be forfeited.

Cancellation Policy
  • Any cancellation made before or on the final payment due date will incur a cancellation fee of the total deposit amount. This amount is non-refundable.
  • Any cancellation made after the final payment due date will incur a cancellation fee of 100% of the total accommodation amount. This amount is non-refundable.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK Niseko.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
All Winter Reservations with Promotional Rates, Packages or Discounts

If you reserve with a promotional rate, package or discount, your reservation is still considered a 'standard reservation' unless there are particular special cancellation terms & conditions outlined in the dedicated promotion page. In the instance where terms & conditions listed on the dedicated promotion page conflict with the 'Standard Reservations' policies listed above, those policies will prevail.

Winter Service Reservations
General Cancellation and Amendment Policy

By reserving guest services through MnK Niseko, you accept that cancellation and amendment fees may apply to any reservation irrespective if payment has been made. Please check with MnK Niseko about specific cancellation fees that may apply to your reservation.

Cancellation Policy for all other Services in Winter
  • Cancellations made on or before 15 days prior to the activity start date will incur no penalties except an administration fee.
  • Cancellations made on or within 14 days prior to the activity start date will incur a 100% cancellation fee.
  • Specific services may enforce a different cancellation policy, which is subject to the external service provider's discretion. MnK will provide written information on any differing cancellation policies for your chosen service/s prior to confirmation.
EdVenture Kids' Camp Cancellation Policy

Please visit the EdVenture Niseko website for full terms and conditions.

Summer
Policies for reservations falling between 27 April - 30 November
Reservations of 1-14 Nights
Cancellation Policy
  • Cancellations made on or before 15 days prior to the arrival date will incur no penalty.
  • Cancellations made on or before 8-14 days prior to the arrival date are subject to a cancellation fee of 50% of the total accommodation fee.
  • Cancellations made on or within 7 days prior to the arrival date are subject to a cancellation fee of 100% of the total accommodation fee.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Reservations of 15-29 Nights
Cancellation Policy
  • Cancellations made on or before 30 days prior to the arrival date will incur no penalty.
  • Cancellations made between 29-15 days prior to the arrival date are subject to a cancellation fee of 50% of the total accommodation fee.
  • Cancellations made on or within 14 days prior to arrival are subject to a cancellation fee of 100% of the total accommodation fee.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Reservations of 30+ Nights
Cancellation Policy
  • A special cancellation and payment policy will be applied. Please contact our team for further details.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Summer Service Reservations
General Cancellation and Amendment Policy

By reserving guest services through MnK Niseko, you accept that cancellation and amendment fees may apply to any reservation irrespective if payment has been made. Please check with MnK Niseko about specific cancellation fees that may apply to your reservation.

Cancellation Policy for all other Services in Summer
  • Cancellations made on or before 8 days before the activity start date will incur no penalties.
  • Cancellations made on or within 7 days before the activity start date will incur a 100% cancellation fee of the total reservation amount
  • Specific services may enforce a different cancellation policy, subject to the external service provider's discretion. MnK Niseko will provide written information on any differing cancellation policies for your chosen service/s before confirmation.
EdVenture Kids' Camp Cancellation Policy

Please visit the EdVenture Niseko website for full terms and conditions.

Reservations by Guests with Existing Credits

Reservations using an existing credit must be secured by the specific expiry date. Credit that is unused after this date will be forfeited.

Cancellation Policy
  • Any cancellation made before or on the final payment due date will incur a cancellation fee of the total deposit amount. This amount is non-refundable.
  • Any cancellation made after the final payment due date will incur a cancellation fee of 100% of the total accommodation amount. This amount is non-refundable.
Amendment Policy
  • Changes to a reservation such as a property change, date change or party size change are not confirmed until sent in writing by MnK Niseko.
  • Changes to a reservation resulting in the reduction of nights or properties is treated as a cancellation and is subject to the cancellation policy detailed in the 'Cancellations' tab.
  • A date change can be only be made to a reservation if the new date falls within the same season (Winter: December to April, Summer: May to November) as the original reservation. Requests to move reservations to a different season may not be accepted. Fees may apply.
Check-in & Check-out

Upon check-in, all guests are required to present their registered credit card for security purposes. Additionally, in accordance with government guidelines, international guests must provide their passport for verification.
Check-out time is 10 am, please vacate the accommodation and return your keys to reception by 10am. Additional charges apply for checkouts later than 10:15am.

Property Maintenance

MnK Resorts take pride in offering privately owned accommodations. Guests are expected to maintain the premises in the same condition as at the time of check-in. It is imperative that no furniture is rearranged, and any necessitated excessive cleaning or additional work to restore the accommodation to its original state will result in additional charges.

Smoking Policy

Smoking is strictly prohibited within all MnK properties, including balconies. (This includes e-cigarettes, vaping and any other smoking device) All smokers must smoke outside with all door and windows closed. All cigarette butts must be disposed of in an ashtray and not in the bins located in your chalet. It is the smokers' responsibility to ensure that there is no smoke effect to our chalets. A minimum penalty of 100,000JPY will be imposed for any violations of this policy.

Key Responsibility

A single key will be issued upon check-in. Guests are responsible for the safekeeping of this key. Any loss or failure to return the key will incur a penalty charge of ¥15,000

Financial Responsibility

Any outstanding payments, damages, or costs associated with excessive cleaning discovered after departure will be charged to the guest's registered credit card.

Security

 Although MnK Resorts and Niseko is generally a safe place, we advise guest to lock their doors and not to leave any valuables outside. MnK take no responsibility for breakage or damage to anything left outside or if chalets/room are left unlocked.

Property and Resort Guidelines

To ensure a safety and enjoyment of all guests at properties and resorts managed by MnK, rules and regulations have been established. These rules will be explained to guests upon check-in and are available upon request. Any guest who violates these rules or negatively impacts upon the enjoyment of other guests, may be fined and management reserves the right to evict the guest or lessee without notice or refund.

Rubbish Sorting

All rubbish needs to be sorted correctly as per the guidelines on the bins in each chalet, all rubbish must be discarded in the correct bin and not left on the floor or furniture. Additional charges of ¥50,000 apply for non-compliance.  

Pets

All MnK properties hold a strict no pets policy. As such, any guest or lessee found to be holding a pet inside a property will incur a ¥100,000 penalty and management reserves the right to evict the guest or lessee without notice or refund. 

Fireworks Prohibition

The use of fireworks inside the property or on balconies is strictly prohibited. Only handheld fireworks can be used on resort grounds (All rocket fireworks are strictly prohibited) All rubbish relating from use of fireworks are the guest responsibility to clean up. Charges of up to ¥50,000 apply for non-compliance.

Exceeding Guest Limit

In the event that the number of guests exceeds the reservation without prior notification, MnK reserves the right to levy an additional fee. Furthermore, if the maximum capacity of the accommodation is exceeded, MnK reserves the right to cancel the reservation and evict guests without offering a refund if the maximum occupancy is exceeded.

Noise Control

In consideration of fellow guests, noise levels are to be kept at a minimum after 9 pm to prevent disturbances.

Parking

Guests must only park in the designated parking spaces at their chalets, do not park on the roads as snow clearing machines need to access in the morning and throughout the day. Do not park under any sloped roofs where snow can fall and damage your vehicle.

BBQ's

BBQ are strictly prohibited inside chalets, inside garages or on balconies. An additional charge of ¥50,000 is applicable for non-compliance. 

Travel Insurance

MnK Niseko strongly advises that all guests purchase comprehensive travel insurance to cover themselves against medical expenses, personal accident, damage and loss of luggage, cancellation fees, etc.

Transportation Liability

MnK Niseko may include transfers to and from Niseko in its packages. Third party transport operators provide this transportation. MnK accepts no responsibility for any delays, accidents or incidents that affect our customers. No refunds of accommodation costs or any other related services will be given if the customers are unable to arrive on the day of predetermined booking including travel being impaired by weather conditions and likewise MnK Niseko and/or its agents will not be responsible for providing additional accommodation in the event customers are prevented from leaving Niseko – Hirafu due to unforeseen circumstances including weather.

Weather

MnK Niseko cannot be held responsible for weather conditions. No accommodation booking can be refunded on the basis of weather conditions.

Passports, Visas and Entry

Guests are responsible for arranging any necessary passports and visas. Japanese visa requirements vary greatly for individual countries. Contact the Japanese consulate in your country for more information.

Limited Liability

You and your booking party hereby acknowledge and agree that you and your guests:

  • Are solely responsible for your safety and the safety of your belongings during your stay at a MnK managed property; and
  • Shall, except where prohibited by law, fully indemnify and hold harmless the MnK and any of its group companies and the officers, directors, employees, shareholders or agents of any of them and the owner of the property reserved for or occupied by you and your booking party, or any of the owner’s group companies and the officers, directors, employees, shareholders or agents of any of them, against any and all liability and responsibility for any physical accident, injury or harm and proprietary loss or damage of whatsoever nature and extent that may result to you or any member within your booking party or a third party in connection with or as a result of your stay at a MnK managed property, whether resulting from any act or omission by any staff member of MnK or from the use of the shuttle bus or any of the other services, equipment and facilities provided, and whether in the property or other buildings or within or without the grounds of The Chalets at Country Resort, Akazora or The Orchards.

This indemnity includes:

  • Any physical or financial damage or harm and any loss or property that is left in the aforesaid property or on or about the grounds of The Chalets at Country Resort, Akazora or The Orchards or in any vehicles or transport provided by MnK Niseko
  • Any business or economic loss and indirect or consequential loss such as lost reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity which may be suffered by you or any member of your booking party. Neither MnK Niseko nor the owner of the chalet reserved for or occupied by you and your booking party shall be liable for any noise, nuisance or inconvenience suffered as a result of any construction or similar work being carried out. The total liability of MnK Niseko and the owner of the chalet shall in all cases, whether in in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise shall be limited to the price paid by you for your accommodation during the relevant stay.
Guest Registration Form

At their arrival the guests will be required to fill out and sign a guest registration form. By signing this form, you, as the nominated guest responsible for your reservation, irrevocably authorise MnK to deduct any outstanding accommodation charges, vehicle transfers, ski rental, lift passes, ski school reservations and any additional services arranged through Midori no Ki (“MnK Niseko”), in good faith, on your behalf; and you accept financial responsibility for all charges incurred by or on behalf of those guests whose contact and passport details are contained in this reservation (“your booking party”). Any cancellations made outside of the conditions specified in our cancellation policy will attract a 100% charge for services.

Additional charges may be imposed on you for damage to any property caused by you or any member of your booking party: in particular, any damage to the property reserved for or occupied by you or your booking party, any loss of or damage to the contents thereof, and any items which are found by MnK Niseko, either during or immediately after your stay, to have been removed from the chalet. MnK Niseko will notify you via email or phone of such loss and/or damage, and will charge you for the lost and damaged property and/or items on a replacement cost basis plus any necessary and incidental expense incurred in the repair and/or replacement thereof. You and the members of your booking party hereby agree that you and they shall comply with the terms and conditions of this registration form and all other rules relating to guests’ stay at any MnK Niseko managed property as set out on our website www.mnkniseko.com and other manuals, and that MnK is the managing agent for the property which has been booked in your name, or which you and your booking party occupy.

Be advised that weather and snow conditions can be hazardous and as such all guests must be prepared for the prevailing environment. Build-up of snow on roofs, ice on roads, walkways and steps are dangerous and all guests are advised to be aware of the risks of falling snow loads and slippery surfaces.in the event that at any time during your booking period, the number of guests staying at the property under your reservation exceeds the number disclosed to MnK Niseko you will be charged an additional 100% of the nightly rental charge for each additional undisclosed guest. If the undisclosed guests exceed the maximum capacity of the property and we cannot accommodate them, MnK Niseko may immediately cancel your reservation without refund.

Terms and Conditions

Payment Details for Non Refundable Bookings

For payments made via credit card, any credit card fees incurred will be covered by the guest.
For payments made via bank transfer, any fees charged by both the sending bank and the receiving bank will be covered by the guest.

Cancellation Policies

Accommodation Non Refundable Policy
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