Guest Services

Elevate Snowsports by MnK Ski and Snowboard Sessions

Looking to fast-track your skills on the mountain? The quickest way to do so is with a private ski or snowboard session. Our trusted ski school partners also offer group sessions which are equally valuable and are offered at a more affordable price point.

EdVenture Winter Kids Camp by MnK

EdVenture Niseko's winter kids camp offers children and young teenagers a truly unique experience, on and off the mountain. Kids are guaranteed to develop new skills, build new friendships with children from all over the world and learn about mountain safety, all whilst immersed in the natural surrounds of Niseko, Japan.

MnK Experiences: Snowshoe Tours

Looking for an alternative activity to skiing and hiking this winter? Snowshoeing is a fantastic, family friendly activity that offers the perfect opportunity to experience the beauty of winter in Niseko. Tours and trails are fully guided to suit all abilities and ages.

Snowmobile Tour

Take a break from the slopes and enjoy a much-loved snowmobile tour with the team from White Isle. With 30-minute and 90-minute course options, tours are perfectly suited for families, providing plenty of photo opportunities.

Babysitting and Child Minding

Do you need an evening off from the kids so that you can enjoy one of the many amazing restaurants Niseko has to offer? Or perhaps you want to go skiing but your little one is too young to start ski lessons?

MnK Photography Moments

MnK Experiences: Igloo Building

Looking for an alternative activity to skiing and hiking this winter? Igloo building is a family-friendly winter activity available in the morning or afternoon.

EdVenture Evenings by MnK

Have your children join us for an evening of activities, food, and relaxing time while you enjoy a night out or night off. We will provide pizza, and popcorn while the kids relax in front of the big screen. Suitable for children ages 3 - 12 years old.

EdVenture Minis by MnK

Have your little ones joins us at EdVenture Minis, in the afternoon from 1pm for a special 60~90 minute program.

MnK Experiences: Ice Cream Making

Elevate Snowsports by MnK Resort Experiences

Allow our Elevate Snowsports by MnK instructors take you on an adventure to a nearby resort! Our guides will navigate you to prime locations in the resort, with hassle-free pick-up and drop-off services.

Cross Country Ski Tour

Private Transfer

Our team will help you take the stress out of travel by arranging private door-to-door transfer to help you get from the airport to your accommodation. Our drivers will track your flights to make sure that they are there to meet you the moment you arrive.

Car Rental

Enjoy the freedom and flexibility of exploring Niseko and beyond with your own rental vehicle. Our team can arrange for you and your family to pick up your car from the airport, Sapporo station, or your resort for waiting for you on arrival at your accommodation.

Scheduled Coach

Scheduled coach transfers are a great way to get to Niseko from Chitose Airport, your hotel in Sapporo city or Furano. This bus will take you to the Hirafu Welcome Centre, where a member of the MnK team will be waiting to take you to your accommodation.

Lift Passes

Save time by pre-ordering your lift passes. Have your passes waiting for you on arrival so that you can hit the slopes immediately. Choose from an All Mountain Pass or a Niseko Grand Hirafu and Niseko Hanazono Pass.

Equipment Rental

Our suppliers hold an extensive range of ski, snowboard, and backcountry equipment. Their experienced team will help set you up with everything you need to have an enjoyable and safe time on the mountain.

Elevate Snowsports by MnK Ski and Snowboard Sessions

Looking to fast-track your skills on the mountain? The quickest way to do so is with a private ski or snowboard session. Our trusted ski school partners also offer group sessions which are equally valuable and are offered at a more affordable price point.

EdVenture Winter Kids Camp by MnK

EdVenture Niseko's winter kids camp offers children and young teenagers a truly unique experience, on and off the mountain. Kids are guaranteed to develop new skills, build new friendships with children from all over the world and learn about mountain safety, all whilst immersed in the natural surrounds of Niseko, Japan.

Backcountry and Guiding

Venture into hidden terrain, and ski or snowboard in perfect, untouched powder. With tours suitable for intermediate and expert riders or skiers, enter the beautiful Niseko backcountry and experience a new challenge.

MnK Photography Moments

Elevate Snowsports by MnK Resort Experiences

Allow our Elevate Snowsports by MnK instructors take you on an adventure to a nearby resort! Our guides will navigate you to prime locations in the resort, with hassle-free pick-up and drop-off services.

EdVenture Winter Kids Camp by MnK

EdVenture Niseko's winter kids camp offers children and young teenagers a truly unique experience, on and off the mountain. Kids are guaranteed to develop new skills, build new friendships with children from all over the world and learn about mountain safety, all whilst immersed in the natural surrounds of Niseko, Japan.

MnK Experiences: Snowshoe Tours

Looking for an alternative activity to skiing and hiking this winter? Snowshoeing is a fantastic, family friendly activity that offers the perfect opportunity to experience the beauty of winter in Niseko. Tours and trails are fully guided to suit all abilities and ages.

Snowmobile Tour

Take a break from the slopes and enjoy a much-loved snowmobile tour with the team from White Isle. With 30-minute and 90-minute course options, tours are perfectly suited for families, providing plenty of photo opportunities.

Babysitting and Child Minding

Do you need an evening off from the kids so that you can enjoy one of the many amazing restaurants Niseko has to offer? Or perhaps you want to go skiing but your little one is too young to start ski lessons?

Massage and Relaxation

After an adventurous day of outdoor activities, a Shiatsu or oil massage is the perfect remedy to wind down and relax. Our guest services team can also help arrange for a massage therapist to visit you in the comfort of your own chalet or apartment.

MnK Photography Moments

MnK Experiences: Igloo Building

Looking for an alternative activity to skiing and hiking this winter? Igloo building is a family-friendly winter activity available in the morning or afternoon.

EdVenture Evenings by MnK

Have your children join us for an evening of activities, food, and relaxing time while you enjoy a night out or night off. We will provide pizza, and popcorn while the kids relax in front of the big screen. Suitable for children ages 3 - 12 years old.

EdVenture Minis by MnK

Have your little ones joins us at EdVenture Minis, in the afternoon from 1pm for a special 60~90 minute program.

MnK Experiences: Ice Cream Making

Flower Order

We will arrange the flower order and deliver it to your room for the celebrations during your stay.

Cross Country Ski Tour

Grocery Ordering

Our range of in house food and beverage services are designed to make your next holiday unforgettable. Take the hassle out of preparing breakfast, lunch or dinner by pre-ordering your local groceries and have a fridge stocked with all the essentials upon arrival.

Cake Order

We will arrange the cake order and deliver it to your room for the celebrations during your stay. Our selected pastry chef can customize based on your requests such as fruits, gluten-free.

Private Dining

With Niseko Gourmet's private catering service, you can share an amazing in-house dining experience with your family and friends without leaving the comfort of your own accommodation. A Niseko Gourmet Host and Private Chef will come to you, arrange the setting, prepare and serve you incredible dishes, and clean everything away so that you can relax and enjoy the experience.

Wine Ordering