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Make your winter memorable

Guest Services

As a flourishing year round holiday destination, Niseko offers a wide range of activities to suit all ages and interests. Our friendly and reliable guest services team are waiting to take care of your transport needs and pre-book your winter activities.

Winter Services and Activities

Private Transfer

Private Transfer

Our team will help you take the stress out of travel by arranging private door-to-door transfer to help you get from the airport to your accommodation. Our drivers will track your flights to make sure that they are there to meet you the moment you arrive.

Car Rental

Car Rental

Enjoy the freedom and flexibility of exploring Niseko and beyond with your own rental vehicle. Our team can arrange for you and your family to pick up your car from the airport, Sapporo station, or your resort for waiting for you on arrival at your accommodation.

Scheduled Coach

Scheduled Coach

Scheduled coach transfers are a great way to get to Niseko from Chitose Airport, your hotel in Sapporo city or Furano. This bus will take you to the Hirafu Welcome Centre, where a member of the MnK team will be waiting to take you to your accommodation.

Lift Passes

Lift Passes

Save time by pre-ordering your lift passes. Have your passes waiting for you on arrival so that you can hit the slopes immediately.

Equipment Rental

Equipment Rental

Our suppliers hold an extensive range of ski, snowboard and backcountry equipment. Their experienced team will help set you up with everything you need to have an enjoyable and safe time on the mountain.

Ski and Snowboard Lessons

Ski and Snowboard Lessons

Looking to fast track your skills on the mountain? The quickest way to do so is with a private ski or snowboard lesson. Our trusted ski school partners also offer group lessons which are equally as valuable and are offered at a more affordable price point. (* Please note that group lesson is limited due to COVID)

Winter Kids Camp

Winter Kids Camp

EdVenture Niseko's winter kids camp offers children and young teenagers a truly unique experience, on and off the mountain. Kids are guaranteed to develop new skills, build new friendships with children from all over the world and learn about mountain safety, all whilst immersed in the natural surrounds of Niseko, Japan.

Backcountry and Guiding

Backcountry and Guiding

Venture into hidden terrain, and ski or snowboard in perfect, untouched powder. With tours suitable for intermediate and expert riders or skiers, enter the beautiful Niseko backcountry and experience a new challenge.

Snowshoe Tours

Snowshoe Tours

Looking for an alternative activity to skiing and hiking this winter? Snowshoeing is a fantastic, family friendly activity that offers the perfect opportunity to experience the beauty of winter in Niseko. Tours and trails are fully guided to suit all abilities and ages.

CAT Tours

CAT Tours

Explore the beauty of Hokkaido’s hidden backcountry and famous bottomless powder, all from the comfort of your heated Snowcat.

Snowmobile Tour

Snowmobile Tour

Take a break from the slopes and enjoy a much loved snowmobile tour with the team from White Isle. With 30 minute and 60 minute course options, tours are perfectly suited for families, providing plenty of photo opportunities.

Babysitting and Child Minding

Babysitting and Child Minding

Do you need an evening off from the kids so that you can enjoy one of the many amazing restaurants Niseko has to offer? Or perhaps you want to go skiing but your little one is too young to start ski lessons?

Massage and Relaxation

Massage and Relaxation

After an adventurous day of outdoor activities, a Shiatsu or oil massage is the perfect remedy to wind down and relax. Our guest services team can also help arrange for a massage therapist to visit you in the comfort of your own chalet or apartment.

Professional Photography

Professional Photography

An exclusive photographer will accompany you and take pictures of unforgettable moments during your stay. Based on their many shooting experiences, the team will shoot unforgettable moments in unique locations.

Cake Order

Cake Order

We will arrange the cake order and deliver it to your room for the celebrations during your stay. Our selected pastry chef can customize based on your requests such as fruits, gluten-free.

Additional Services

Grocery Ordering

Grocery Ordering

Order your groceries and drinks ahead of time, and be welcomed to a fridge stocked with the essentials. Our local suppliers are able to provide an assorted range of food sets, beverages and alcohol options.

Restaurant Guide

Discover the taste of Hokkaido one dish at a time with our comprehensive restaurant guide. From hidden, local Izakayas to Michelin starred restaurants, there is a dining option to suit all tastes and budgets.

MnK Shuttle Service

Our complimentary in house shuttle service for Country Resort and The Orchards provides our guests with convenient access to the ski village, slopes and other key locations during winter.

COVID-19 Updates

Through our process of creating new guidelines and initiating operation changes this winter, we hope to maintain our community's health and wellbeing. Read about the steps we are taking to adopt the New Hokkaido Style.

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