Guest Services

Elevate Snowsports by MnK: Ski and Snowboard Sessions

Looking to fast-track your skills on the mountain? The quickest way to do so is with a private ski or snowboard session. Our trusted ski school partners also offer group sessions which are equally valuable and are offered at a more affordable price point.

EdVenture Winter Kids Club by MnK

EdVenture Winter Kids Club gives children and preteens the opportunity to build confidence, develop new skills, and make friends through a mix of on- and off-mountain activities.

MnK Experiences: Snowshoe Tours

Looking for an alternative activity to skiing and hiking this winter? Snowshoeing is a fantastic, family friendly activity that offers the perfect opportunity to experience the beauty of winter in Niseko. Tours and trails are fully guided to suit all abilities and ages.

Babysitting and Child Care

Babysitting and child care during your stay in Niseko.

MnK Experiences: Igloo Building

Looking for an alternative activity to skiing and hiking this winter? Igloo building is a family-friendly winter activity available in the morning or afternoon.

EdVenture Evenings by MnK

Let your kids enjoy an evening of activities, pizza, and popcorn while you take the night off. Suitable for ages 3–12.

MnK Experiences: Ice Cream Making

Snowmobile & Banana Boat Tours

Choose from guided snowmobile tours through snowy landscapes and forest trails or a banana boat ride for a fun winter experience.

Private Transfer

Our team takes the stress out of travel with private, door-to-door transfers from the airport to your accommodation. Drivers monitor your flight to ensure they’re ready to meet you the moment you arrive.

Car Rental

Enjoy the freedom and flexibility of exploring Niseko and beyond with your own rental vehicle. Pick up your vehicle at your accommodation, the airport, or Sapporo Station.

Scheduled Coach

Scheduled coach transfers are a great way to get to Niseko from Chitose Airport, your hotel in Sapporo city or Furano. This bus will take you to the Hirafu Welcome Centre, where a member of the MnK team will be waiting to take you to your accommodation.

Rusutsu Day Transfer

Enjoy a hassle-free day trip to Rusutsu Ski Resort with round-trip transportation from your accommodation.

Lift Passes

Save time by pre-ordering your lift passes and have them ready on arrival so you can head straight to the slopes. Choose from an All Mountain Pass or a Niseko Grand Hirafu and Niseko Hanazono Pass.

Equipment Rental

Our suppliers hold an extensive range of ski, snowboard, and backcountry equipment. Their experienced team will help set you up with everything you need to have an enjoyable and safe time on the mountain.

Elevate Snowsports by MnK: Ski and Snowboard Sessions

Looking to fast-track your skills on the mountain? The quickest way to do so is with a private ski or snowboard session. Our trusted ski school partners also offer group sessions which are equally valuable and are offered at a more affordable price point.

EdVenture Winter Kids Club by MnK

EdVenture Winter Kids Club gives children and preteens the opportunity to build confidence, develop new skills, and make friends through a mix of on- and off-mountain activities.

Backcountry Guided Tours

Explore Niseko’s backcountry and ski or snowboard perfect, untouched powder with guided tours for intermediate and expert riders.

Rusutsu Day Transfer

Enjoy a hassle-free day trip to Rusutsu Ski Resort with round-trip transportation from your accommodation.

Iwanai Cat Ski Tour

Experience untouched powder and expansive backcountry terrain on a guided cat skiing adventure in Iwanai.

EdVenture Winter Kids Club by MnK

EdVenture Winter Kids Club gives children and preteens the opportunity to build confidence, develop new skills, and make friends through a mix of on- and off-mountain activities.

MnK Experiences: Snowshoe Tours

Looking for an alternative activity to skiing and hiking this winter? Snowshoeing is a fantastic, family friendly activity that offers the perfect opportunity to experience the beauty of winter in Niseko. Tours and trails are fully guided to suit all abilities and ages.

Babysitting and Child Care

Babysitting and child care during your stay in Niseko.

Massage and Relaxation

After an adventurous day of outdoor activities, a shiatsu or oil massage is the perfect remedy to wind down and relax. Our guest services team can also help arrange for a massage therapist to visit you in the comfort of your own chalet or apartment.

MnK Experiences: Igloo Building

Looking for an alternative activity to skiing and hiking this winter? Igloo building is a family-friendly winter activity available in the morning or afternoon.

EdVenture Evenings by MnK

Let your kids enjoy an evening of activities, pizza, and popcorn while you take the night off. Suitable for ages 3–12.

MnK Experiences: Ice Cream Making

Flower Order

We will arrange the flower order and deliver it to your room for the celebrations during your stay.

Sports Recovery and Mobility

Professional mobile chiropractic treatments and massage services delivered to your accommodation, providing convenient support for recovery and mobility during your stay.

Snowmobile & Banana Boat Tours

Choose from guided snowmobile tours through snowy landscapes and forest trails or a banana boat ride for a fun winter experience.

Grocery Order

Pre-order groceries and arrive to a fully stocked kitchen.

Cake Order

Celebrate your stay with a hand-delivered cake, prepared to order and available in a range of classic and mousse-style options.

Private Dining and Catering

Enjoy a professionally prepared private dining experience in the comfort of your accommodation.

Wine Delivery by Wine Solution

Skip the store and enjoy premium wines delivered directly to your chalet.