Guest Services

Summer Resort Services

MnK Niseko Company Introduction

MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010.  Our customers visit us from all parts of Japan and all over the world.  Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.  

MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual's needs.

A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko's functions.  We help each other.  That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.

Summer Resort Services

Guest Services

English and/or Japanese/Chinese (Bilingual applicants highly regarded)

We are looking for a responsible and reliable l team member who will go the extra mile to make sure that our guest services run as efficiently and effectively as possible. Our Guest Services team will have the biggest impact on the customer experience. By hiring passionate, outgoing and approachable people, we are ensuring that our guests really do stay as a guest and return as a friend.

MnK resort accommodations are set in the tranquil surroundings of the Niseko area, as our summer guests come to enjoy the green season, activities, and BBQs, we require hard-working individuals to ensure our outdoor areas are looking great for our guests and owners to enjoy the great outdoors. As part of the Summer Resort Services team, you will be required to look after and maintain all lawns, gardens, and common spaces within our 3 unique accommodation resorts while also providing our BBQ set up/pack down services for our guests. A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko's functions.

Key Responsibilities

  • Preforming chalet Inspections and quality control
  • Performing property inventory checks
  • Performing light cleaning tasks (rubbish collection and towel replacements).
  • Performing resort checks
  • Assisting the guest services team as required
  • Assisting with guest/owners check in/out when required

Key Qualities

  • Attention to detail is essential;
  • Excellent time management skills
  • Ability to follow processes and direction and complete tasks on time
  • Valid driver’s license (Or IDP) is required
  • Valid working visa
  • Energy, enthusiasm and a willingness to learn.

Working Hours

Up to 40 hours per week (part-time positions also available)


Starting at ¥1,300 to ¥1,700 per hour depending on experience and/or language ability

The Benefits

  • Subsidized staff accommodation
  • Ability to move to a year round position for the right candidate

Employment Period

June 2024 - October 2024

Probationary Period


How To Apply

If you are interested in the above position, please email your CV and Cover Letter to
Please complete our application form by clicking on the button below.
Apply Now
JS Bin ; ;