These terms and conditions apply to any booking you make with us in person, via phone or electronic communication. These terms also apply to all travellers in your booking and to any guest services booked for individuals in the group.ENQUIRIES AND QUOTES
All enquiries and reservations for properties managed by MnK can be made by email email@example.com
or via telephone on +81(0)136 55 5122
All quotes for accommodation and services are valid for 7 days and subject to availability. Services quotes are based on prices supplied by our preferred agents, having been vetted by MnK to meet our service standards.CONFIRMATION AND SECURING A BOOKING
Until acknowledged in writing by MnK and/or payment is received for an accommodation booking, the status is not confirmed. Accommodation may be ‘held’ for a customer for a period of 7 days until which time it will be cancelled unless payment has been received. By making any payment towards accommodation bookings you acknowledge and accept our booking terms and conditions.PRICES:
All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include, but not limited to, cost of cleaning, heating or snow clearing.PAYMENT DETAILS
All bookings must be paid in full 60 days prior to arrival, unless otherwise specified in writing.
Reservations made within 60 days of arrival must be paid in full within 7 days from booking.
Payment must be in JAPANESE YEN either via bank transfer, credit card, PayPal or cash.
Bank transfer is not available for bookings made within 7 days of arrival.PROMOTIONAL & CAMPAIGN POLICY
Promotional and campaign pricing (eg. early bird bookings) will be subject to different conditions as laid out at the time of booking. This policy will override standard booking policies.MNK EARLY BIRD PAYMENT SCHEDULE FOR 2019/20 WINTER AS FOLLOWS:
Booking must be made before 30 April 2019.
A non-refundable 20% deposit must be received within 7 days of booking.
If booking is made 6 days or less from 30 April 2019, deposit will be due by 30 April 2019.
Balance payment will be due by 30 June 2019.MNK EARLY BIRD PAYMENT SCHEDULE FOR 2018/19 WINTER AS FOLLOWS:
Booking must be made prior to 30 April 2018.
20% deposit must be received within 7 days.
If booking is made within 6 or less days of 30 April 2018, deposit will be due by 30 April 2018.
Balance payment will be due by 30 June 2018.EDVENTURE CAMP/EDVENTURE ACCOMMODATION PACKAGE EARLY BIRD FOR 2019 SUMMER AS FOLLOWS:
Bookings must be made before 28 February 2019.Full payment must be received within 7 days of booking.If the booking is made 6 days or less from 28 February 2019, full payment is due by 28 February 2019.
a. Cancellations made 60 days or more from the camp start date will incur a ¥10,000 cancellation fee.
b. Cancellations made 59–30 days from the camp start date will incur a cancellation fee of 50% of the total booking amount.
c. Cancellations made 29 days or less from the camp start date will incur a cancellation fee of 100% of the total booking amount.*REFUND TRANSACTION FEE
Bank Transfer: Bank transfer fee will be covered by the guest.
Credit Card/PayPal: Refund may incur an administration fee of 5% of the total paid amount.EDVENTURE WINTER CAMP EARLY BIRD FOR 2018/19:
Booking must be made prior to 31 July 2018.
Full payment must be received within 7 days of booking.
If booking is made 6 days or less from 31 July 2018, full payment is due by 31 July 2018.PROPERTY DAMAGE
The guest in any MnK property shall pay in full for any damage outside normal wear and tear. This includes breakage to items such as plates, glasses or lamps. Midori no Ki will do an inspection of the property upon check-out, however, any breakage or damage must be reported to staff as soon as possible.LOST OR MISSING KEYS
Lost or missing keys will result in a penalty of ¥10,000 per key.NO SMOKING POLICY
All MnK properties maintain a strict NO SMOKING policy within the building. Should any guest or lessee be found violating this policy, an immediate ¥50,000 fine will be imposed and management reserves the right to evict the guest or lessee without notice or refund.PETS
All MnK properties hold a “no pets policy”. As such, any guest or lessee found to be holding a pet inside a property will be fined and management reserves the right to evict the guest or lessee without notice or refund.PROPERTY AND RESORT RULES
To ensure a safety and enjoyment of all guests at properties and resorts managed by MnK rules and regulations have been established. These rules will be explained to guests upon check-in and are available upon request. Any guest who violates these rules or negatively impacts upon the enjoyment of other guests, may be fined and management reserves the right to evict the guest or lessee without notice or refund.