Frequently Asked Questions

Private Transfer

How long is the journey?

Travel time to Niseko to/from New Chitose Airport or Sapporo City is approximately 2.5 hours including a short toilet break. Please note that weather conditions can sometimes affect journey, which is why we advise all of our customers to take out travel insurance.

Does the private transfer take me directly to my MnK accommodation?

Yes, our private transfer company offers a door-to-door service.

What will happen if my flight is delayed?

Our private transfer company offers complimentary reschedules in case of flight delays.

Where will I find my driver when I arrive at New Chitose Airport (CTS)?

Your driver will be waiting for you in the Arrivals Terminal, they will be holding a sign with the name of the lead guest on your booking. If you are arranging the private transfer for someone else please let us know their name so we can inform your driver. In addition to this we will let you know your driver’s phone number the day before your transfer.

Is it possible to stop by a grocery store on the way to our MnK accommodation?

Yes, this can be arranged for an additional fee of ¥7,500 per hour. It is important that you please let us know in advance so we can schedule this with your driver.

Is it possible to arrange transfers from destinations other than New Chitose Airport (CTS) and Sapporo City?

Yes, our team is able to arrange private transfers from anywhere within Hokkaido. Please kindly provide us with an address and number of passengers to receive a quote.

JS Bin ; ;