MnK Niseko Company Introduction
MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010. Our customers visit us from all parts of Japan and all over the world. Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.
MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual's needs.
A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko's functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.
Management Training Program – Graduate Position
Cross-departmental
Business-level English is required; conversational Japanese preferred
This Graduate Rotational Program is designed for a motivated international graduate seeking broad operational and strategic experience across MnK Niseko’s core business functions. Over 12 months, you will rotate through key departments, each offering hands-on experience, mentorship, and professional growth opportunities. The program aims to develop well-rounded professionals who understand our business holistically and are prepared for future leadership or specialist roles.
Key Responsibilities
You will gain practical experience and contribute to real work across the following areas:
1. Guest Services
- Support guest check-in/check-out procedures and handle guest inquiries in English and Japanese.
- Provide local information, coordinate services, and assist with problem resolution.
- Conduct property checks both pre- and post-guest stays to ensure our properties are maintained in excellent condition.
- Assisting guests with local transportation and shuttle services
- Assisting the housekeeping department
- Help enhance the overall guest experience.
2. Experiences Team (EdVenture Kids Club & Elevate Snowsports)
- Assist in planning and delivering guest experiences (kids camps, outdoor activities, ski/snowboard lessons).
- Support program logistics and customer engagement initiatives.
- Work with instructors and camp leaders to ensure safe, enjoyable experiences.
3. Real Estate
- Support client interactions in property inquiries, viewings, and market research.
- Assist with documentation, lead tracking, and client follow-ups.
- Collaborate with the sales team to understand the resort real estate market
4. Property Management
- Participate in property maintenance workflows, including inspections, service coordination, and upkeep activities.
- Support rental bookings, housekeeping coordination, and owner/guest communications.
- Learn seasonal operations such as snow clearing and preventative maintenance.
5. Marketing
- Assist in content creation for web, social media, and promotional campaigns.
- Support digital marketing tactics and analytics to build guest engagement.
- Collaborate on seasonal promotions and activity highlights.
6. IT & Data Analytics
- Support daily IT operations and systems used across the company.
- Assist with data collection, reporting, and basic analysis to support business decisions.
- Help maintain data accuracy and contribute to process improvements using digital tools.
7. Reservations & Sales
- Support the reservations team with booking management and guest enquiries.
- Assist with sales-related administration and coordination with internal teams.
- Help analyze booking trends and support initiatives to improve occupancy and revenue.
8. General Office Support
- Rotate through administrative tasks such as filing, data management, internal communications, and bilingual support.
- Support cross-departmental projects and special initiatives.
Key Qualities
- Bachelor’s degree or equivalent (any field).
- Business-level English proficiency; conversational Japanese preferred.
- Strong communication skills and customer-centric attitude.
- Proactive learner with interest in hospitality, real estate, and service operations.
- Must have or be able to obtain a Japanese Driver’s License or an International Driver’s Permit.
Working Hours
40 hours per week
Remuneration
Starting at ¥250,000 - 325,000 per month, depending on experience and/or language ability
Benefits
- 10 days of paid leave and public holidays. (Increasing after 18 months of employment)
- Social security/insurance benefits included.
- Company personal improvement subsidy (can be used for language study, other courses, or equipment. Available after the probationary period.
- Yearly company trips and regular seasonal events.
- Bi-annual performance-related bonuses (Eligible after 12 months of employment)
- Support with finding accommodation
Employment Period
1-year contract with a possibility of extension
Probationary Period
3 Months
How To Apply
If you are interested in the above position, please email your CV and Cover Letter to
hr@mnkniseko.com.
Please complete our application form by clicking on the button below.
