MnK Niseko Company Introduction
MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010. Our customers visit us from all parts of Japan and all over the world. Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.
MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual's needs.
A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko's functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.
Housekeeping & General Area Cleaner
Guest Services
Applicants must be fluent in English or Japanese. (English/Japanese/Mandarin bilingual language ability is highly advantageous)
Working as a part of the housekeeping team, you will be primarily looking after the cleanliness, condition, and presentation of our accommodation properties. Your responsibilities will include performing full cleans of accommodation upon guest departures to a high standard, completing light and mid-stay cleans of in-house guest accommodation, completing general area cleans when required, conducting property inspections before and after guest reservations, and reporting damages and maintenance requirements.
We are seeking hard-working staff with high attention to detail, who can go the extra mile for our guests while being organized and self-motivated to make sure all daily tasks are completed so that operations run smoothly.
Key Responsibilities
- Performing high-detail cleaning of accommodation upon guest departure. Including:
- Cleaning and sanitizing guest bedrooms, bathrooms, kitchens, and living areas as per established standards.
- Dusting, vacuuming, and mopping floors
- Making beds and changing linens
- Cleaning windows, mirrors, and glass surfaces to ensure spotless finishes.
- Emptying trash bins and disposing of waste appropriately.
- Conducting light and mid-cleaning of accommodation during guest stays.
- Organizing and performing accommodation inspections before guests arrive and after the guest departs - checking for any maintenance requirements/lost property/final cleaning/etc.
- Communicating with Guest Services team regarding any guest or accommodation issues
- Performing general/common area cleans when required
- Performing any other accommodation cleaning duties as directed by management
- Snow clearing guest entranceways and balconies
- Supporting the Guest Services team and site manager
- Supporting other teams during busy times
Key Qualities
- Experience in a previous hospitality/housekeeping/maintenance role
- Great time management
- Must be able to use your initiative and work well under pressure
- A willingness to go the extra mile to help out your team/ our guests
- Comfortable with physical work
- Must have or be eligible to obtain a Japanese Working Holiday Visa or already have the legal right to work in Japan
- Must have a Japanese driver's license or be able to obtain an International Driving Permit valid for Japan.
- Applicants must be fluent in English or Japanese. (English/Japanese/Mandarin bilingual language ability is highly advantageous)
Working Hours
Average 40 hours, 5 days/week
Remuneration
Starting at ¥265,000 per month depending on experience and/or language ability
The Benefits
- 10 days of paid leave and public holidays.
- Social insurance benefits included.
- Company personal improvement allowance
- 50-100% rebate on language lessons.
- Yearly company trip and regular seasonal events.
- Bi-annual bonuses.
- Discounts on MNK and partner services and activities
- Subsidized staff accommodation available
Employment Period
1-year contract with a possibility of extension
Probationary Period
1-3 months
How To Apply
If you are interested in the above position, please email your CV and Cover Letter to
hr@mnkniseko.com.
Please complete our application form by clicking on the button below.
